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Reporting Chromebook Problems

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If your Chromebook is not working properly or is broken (for example, has a cracked screen, broken corner, is missing a key or other issues), please take it to the Media Technology Paraprofessional of your home school for assistance.

Why? - All device damage and issues should be reported to the Technology paraprofessional within two (2) business days. The insurance company reserves the right to deny claims based on untimely reporting. If a claim is denied for any reason, the family will be held liable for the entire cost of the Chromebook repair/replacement.

Parents, please inspect your student’s Chromebook periodically and if you have any questions or concerns please contact the Technology staff listed below by e-mail or have your student stop by their office for support.

Learn more about Chromebooks in Plymouth-Canton Community Schools at P-CCS 1:1 Initiative Always. On. Learning.

Discovery Media Technology Paraprofessional is Terri Hamel. She can be reached via email at